62bat Privacy Policy — Your Data, Explained Clearly
62bat takes your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your data.
Introduction
62bat ("we", "us", "our") is committed to protecting the personal data of all individuals who interact with the 62bat platform, including registered players, prospective users, and visitors to the website at https://62bat.club. This Privacy Policy sets out the basis on which we collect, process, store and share personal data, and it applies to all services offered by 62bat to players in Bangladesh.
By registering an account with 62bat, placing a bet, making a deposit or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this policy, you should not use the 62bat platform.
Information We Collect
62bat collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your device and browsing activity, and from third-party payment providers when you make transactions. The categories of data we collect are summarised below:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, national ID number, username |
| Contact Data | Mobile number, email address, physical address in Bangladesh |
| Financial Data | Transaction history, deposit and withdrawal amounts, bKash/Nagad/Rocket mobile wallet identifiers (reference numbers only — not full credentials) |
| Technical Data | IP address, device type, operating system, browser type, session duration, pages visited, time zone (Bangladesh Standard Time) |
We do not collect sensitive personal data such as biometric data, political opinions, religious beliefs or health information. We do not collect data from individuals who we know to be under 21 years of age; if we discover that data has been collected from a person under 21, we will delete it promptly.
How We Use Your Information
62bat uses the personal data we collect for specific, limited purposes. We will only process your data where we have a lawful basis for doing so. The primary purposes for which we use your data are as follows:
- Account creation and management: to register your account, verify your identity, process KYC documentation and maintain your player profile on the 62bat platform.
- Transaction processing: to handle BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported Bangladesh payment methods, and to maintain an accurate record of your transaction history.
- Platform operation and improvement: to deliver the gaming services you request, personalise your experience, diagnose technical issues and improve the performance and features of the 62bat platform.
- Legal and regulatory compliance: to meet our obligations under applicable laws, including anti-money laundering (AML) checks, responsible gaming obligations, and responding to lawful requests from competent authorities.
- Customer support: to respond to your enquiries, resolve account issues, handle complaints and communicate with you about your account status and activity.
- Marketing communications: where you have provided consent, to send you promotional offers, bonus notifications and platform updates relevant to your activity on 62bat. You may withdraw consent to marketing communications at any time by contacting support.
Legal Basis for Processing
We process your personal data on the following legal bases, depending on the specific purpose of processing:
- Contract performance: processing is necessary to fulfil the agreement between you and 62bat — for example, creating your account, processing bets and handling BDT transactions.
- Legal obligation: processing is required to comply with applicable laws, such as AML obligations, age verification requirements and response to lawful authority requests.
- Legitimate interests: processing is necessary for 62bat's legitimate business interests, such as platform security, fraud prevention, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights.
- Consent: where we send optional marketing communications or use non-essential cookies, we do so only where you have given your prior consent. You may withdraw consent at any time.
Payment Data and Financial Security
When you make a deposit or withdrawal on 62bat using bKash, Nagad, Rocket, Upay or any other supported Bangladesh payment method, the transaction is processed directly through that payment provider's own secure gateway. 62bat does not receive, store or have access to your full mobile wallet PIN, bank account password, card CVV number or any other authentication credentials associated with your payment method.
What 62bat does receive and store is a transaction reference number, the amount transacted in BDT, the date and time of the transaction (in Bangladesh Standard Time, UTC+6), and the payment method type used (e.g. bKash, Nagad). This information is retained for record-keeping, dispute resolution and legal compliance purposes and is protected by SSL encryption at all times.
Cookies and Tracking Technologies
62bat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. We use three categories of cookies:
- Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference and ensure that the correct page version is delivered to your device. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: these help us understand aggregate usage patterns — for example, which game categories are most popular, how long sessions last on average, and which pages players visit before depositing. All data collected via analytics cookies is aggregated and anonymised; it is not linked back to your individual identity.
- Preference cookies: these remember choices you make on the platform such as display settings and notification preferences, so you do not need to re-enter them each session. These require your consent and can be cleared via your device browser settings.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling analytics or preference cookies will not prevent you from using the 62bat platform but may affect certain personalisation features.
Sharing of Your Information
62bat does not sell your personal data. We do not share your personal information with third-party advertisers, data brokers or marketing networks. We may share your data only in the following limited circumstances:
- Payment providers: we share the minimum necessary transaction information with bKash, Nagad, Rocket, Upay and other payment processors solely to complete the financial transaction you have initiated. These providers process your data under their own privacy policies and security standards.
- Game technology providers: to deliver certain game content, anonymised session data may be shared with licensed game studios such as Pragmatic Play, Evolution Gaming and Ezugi. These providers do not receive your personally identifiable information and are bound by strict data processing agreements.
- Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies or other competent authorities where required to do so by applicable law, court order or other binding legal process.
In all cases where data is shared with third parties, 62bat ensures that appropriate contractual safeguards are in place and that the receiving party is required to handle your data securely and only for the purpose for which it was shared.
Data Retention
62bat retains your personal data for as long as your account is active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes described in this Privacy Policy. Specific retention periods apply as follows: account and identity data is retained for the duration of the account relationship and for a minimum of five years after account closure to meet AML and compliance obligations; transaction records are retained for a minimum of five years from the date of the transaction; technical logs are retained for up to twelve months.
When personal data is no longer required for any lawful purpose, 62bat will securely delete or anonymise it in accordance with our internal data disposal procedures. Where deletion is not immediately possible due to technical constraints (for example, backup systems), the data will be isolated from further processing until deletion is feasible.
Your Data Rights
As a user of the 62bat platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days of receipt.
- Right of access: you may request a copy of the personal data that 62bat holds about you, together with information about how it is being processed.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
- Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where there is no overriding legal basis for retention. This right is subject to legal obligations that may require us to retain certain data.
- Right to restriction of processing: in certain circumstances you may request that we limit how we use your personal data — for example, while a dispute about the accuracy of your data is being resolved.
- Right to withdraw consent: where our processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
62bat will not discriminate against you for exercising any of your data rights. Where a request cannot be fulfilled — for example, because legal retention obligations prevent deletion — we will explain the reason clearly in our response.
Data Security
62bat implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting internal data access to authorised personnel only, regular security assessments of platform infrastructure, and secure storage practices for data at rest.
While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 62bat will notify affected users without undue delay and will take all appropriate steps to contain and mitigate the breach.
Minors and Age Restriction
The 62bat platform is strictly intended for adults aged 21 and above. We do not knowingly collect, use or retain personal data from anyone under the age of 21. If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal data to 62bat, please contact us immediately at [email protected]. Upon verification, we will promptly close the account and delete all associated personal data. 62bat takes underage gambling seriously and maintains age verification procedures as a key component of our responsible gaming commitment.
Changes to This Privacy Policy
62bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform operations. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify registered players via a notice displayed on the platform. Your continued use of 62bat after the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way 62bat handles your personal data, please contact our dedicated data support team. We are committed to addressing all privacy-related enquiries promptly and transparently. Our support team operates during Bangladesh Standard Time (BST, UTC+6) business hours and aims to respond to all data-related enquiries within five working days.
Email: [email protected]
Have Questions About Your Privacy?
Our FAQ has answers to common questions about accounts and data. You can also review our full Terms & Conditions or explore the 62bat Casino.